Privacy Policy

Last updated: June 2026

This Privacy Policy describes how Nuvanail collects, uses, and shares your personal information when you visit or make a purchase from nuvanail.com.

Information We Collect

Information You Provide

When you make a purchase or create an account, we collect: name, billing and shipping address, email address, phone number, payment information (processed securely by our payment provider — we do not store full card numbers), and order history.

Information Collected Automatically

When you visit the Site, we automatically collect information including your IP address, browser type, time zone, pages viewed, device type, and referring URL. We collect this using cookies, log files, and similar tracking technologies.

Information from Third Parties

We may receive information about you from advertising platforms (Meta, Pinterest, TikTok), analytics providers (Google Analytics), and email marketing services (Klaviyo) when you interact with our ads or communications.

How We Use Your Information

• Process and fulfill your orders and send order confirmations and updates
• Communicate with you about your account or support requests
• Send marketing communications, including SMS and email (if you have opted in)
• Improve our website, product catalog, and customer experience
• Detect and prevent fraud or security incidents
• Comply with applicable laws and regulations
• Serve you targeted advertising via our advertising partners

SMS / Text Message Communications (TCPA)

By providing your phone number at checkout or via our signup forms, you consent to receive automated promotional and transactional text messages from Nuvanail. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to unsubscribe at any time. For help, reply HELP. See this Privacy Policy for more information.

Sharing Your Information

We share your information with: service providers (Shopify, Stripe, shipping carriers, Klaviyo, Google Analytics, Judge.me); advertising partners (Meta, Pinterest, TikTok); and as required by law. We do not sell your personal information to third parties for their own marketing purposes.

Cookies and Tracking

We use essential cookies (required for site functionality), analytics cookies (Google Analytics), marketing cookies (Meta Pixel, Pinterest Tag, TikTok Pixel), and preference cookies. You can control cookies through your browser settings, though disabling certain cookies may affect site functionality.

Your Rights

You may have the right to access, correct, delete, or port your personal information; opt out of marketing (use the unsubscribe link in any email or reply STOP to any SMS); or restrict certain processing. Email hello@nuvanail.com to exercise any of these rights. We will respond within 30 days.

California Residents (CCPA)

California residents have rights under the CCPA including the right to know what information we collect, the right to deletion, and the right to opt out of any sale of information. We do not sell personal information as defined by the CCPA. Submit requests to hello@nuvanail.com.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes described, comply with legal obligations, and resolve disputes. Order data is typically retained for 7 years for accounting purposes.

Data Security

We implement industry-standard security measures including SSL/TLS encryption and access controls. No method of internet transmission is 100% secure.

Children’s Privacy

Our Site is not directed to children under 13. We do not knowingly collect information from children under 13. Contact us immediately at hello@nuvanail.com if you believe we have collected such information.

Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be indicated by the “Last updated” date at the top of this page.

Contact Us

Nuvanail
Email: hello@nuvanail.com